[KITlist] Inside Sales Account Manager (Plano, TX)

Saturday, January 07, 2012

Please direct your responses to: Robbin_Falcone@McAfee.com

McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us by joining the world´s largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security expertise and commitment to innovation, McAfee helps home users, businesses, the public sector, and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Our products are unique in how they work together to make security affordable and manageable. These days, the threats are tougher, and the perpetrators are trickier. As we have for more than 20 years, McAfee delivers superior protection that is trusted by millions of people.

About the Role
Do you want to be part of a WINNING team?
At McAfee Safe Never Sleeps, and our Inside Sales teams don't rest until we are the leaders . The Inside Sales Representatives with McAfee are acknowledged as the breeding ground for the top sales talent in the company.

Respond today if you want to be part of a team that promoted 40% of their team last year?

Our Inside Sales Account Managers proactively focus on prospecting for new business opportunities and up-sell to existing customers on our cutting edge technology solutions.

We´re looking for an energetic self-starter with a consultative sales approach who is pro-active in increasing sales revenue.

Candidate must be results-driven, have strong analytical skills and be committed to creating new business opportunities.

This McAfee Sales Professional is expected to understand the overall business objectives of the McAfee sales organization, and articulate the McAfee value proposition to the customer.

Key Responsibilities
•Account Management – promote renewals, up-sell and sell new opportunities within existing and competitive accounts in an assigned market segment.

Maintains expected call volume of 60 calls per day, calling on new business leads and existing customers.

Develops relationships with key decision makers, understand and respond to customer needs, tracks and monitors account activity.

Works daily with channel partners to help close business

•Customer Service – handle assigned market segment for questions and complaints, communicate with customers, handle service problems politely and efficiently, always available for customers, follow procedure to solve customer problems, understand company products and services, maintain pleasant and professional image within the independent market

•Product Knowledge – is able to explain product features/benefits, generates customer interest

•Sales Team Support – continuously share information with team and manager, works with other departments including channel and field when necessary, follow company policies and values, and is able to balance short and long term goals

•Territory Management – develop and execute detailed sales/marketing plans, effectively forecast renewals/up-sells, manage time and work flow, create effective call plans and maintain high call volume, monitor and respond to competition, networks and generate a minimum of two referrals per quarter


Required Experience/Skills and Education
•The individual must have 1-3 years professional experience in sales and product or business development. Channel and/or Software SAAS sales experience preferred.
•Must exhibit sound oral expression and comprehension, negotiation, listening, inductive and deductive reasoning skills.
•Proven time and account management and territory management skills, as well as excellent verbal and written communication skills.
•An understanding of security solutions is a bonus

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