[KIT-list] Customer Success Specialist - Part Time (Remote)

Wednesday, May 12, 2021

To apply, please send your resume to Pam Crone at pam@activityhero.com and mention that you saw this listing on The KIT List.

Customer Success Specialist for Kids Activity Marketplace

ActivityHero is an online marketplace for kids' camps and classes. We are driven by our mission to simplify parenting. We offer parents and activity providers all the necessary tools and assistance to help children learn and have fun in their local area or online.

We are looking for a self-motivated, customer-driven individual to help activity providers be successful in the ActivityHero marketplace. This includes adding the latest camp and class sessions, monitoring performance and making improvements as needed. You will be directly contributing to the company's success by ensuring the accuracy and quality of the camp and class listings in our marketplace. 

This is a part-time role. Ideal candidate is available Monday - Friday from 2:00 - 6:00PM (PDT) but there is some flexibility and hours can be added if desired.

To apply, please send your resume to Pam Crone at pam@activityhero.com and mention that you saw this listing on The KIT List.

Responsibilities:

  • Create and optimize listings

  • Monitor product listing campaigns on an established schedule, checking the ongoing accuracy of site appearance and performance of campaigns; proactively communicate with customers about the status and any potential optimization

  • Answer customer questions about product file format and content

Qualifications & Skills Required

  • Associates or college degree

  • 2+ years experience in ecommerce, online customer service or equivalent

  • Must have excellent written and verbal communication skills

  • Must have excellent interpersonal skills with the ability to work efficiently and effectively within a collaborative, cross-functional environment

  • Has exceptional attention to detail

  • Ability to manage multiple tasks and projects in parallel and prioritize what’s most important

  • Ability to work well under pressure in a fluid, fast-paced team environment while meeting critical deadlines

  • Quick learner and able to work with new systems and software

  • Experience with Salesforce, Zendesk, Google Sheets (or Excel) or other online tools

  • Genuinely interested in customers and their success

  • Excellent instructional communication skills via phone, chat or email

 

 
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[KIT-list] Recruiter Part-Time (Virtual/Remote)

Please apply using this email and include your resume at: Vivi@PeopleConnectStaffing.com

 


VIRTUAL RECRUITER

PeopleConnect Staffing

 

We are looking for a virtual recruiter who is available on a 1099, part-time basis  recruiting for our wide range of industries and positions, including technical and non-technical searches.  This is a full-cycle position with regular client contact, coaching, guidance and management.   This could include job description creation, compensation surveys/suggestions, equity research all the way through salary negotiation.

 

 

ABOUT US:

From Fortune 500 companies to early stage startups, for over 18 years PeopleConnect Staffing has assisted companies solve their hiring challenges. Although we work with companies of all sizes, we have established a reputation as specialists in startup hiring. The majority of our clients are innovative startups, early stage ventures, and companies in expansion or turnaround mode, who are building their name in their specific industry.

 

 

WHAT YOU BRING TO THE ROLE: 

·         Minimum of 5 years full-life cycle recruiting with a heavy focus on creative sourcing techniques.

·         You are passionate about finding the right fit (culture, skills, work styles)

·         Experience recruiting for professional services firms is important

·         Experience using and maintaining applicant tracking system

·         Ability to work in a virtual environment with stakeholders who are geographically dispersed 

·         Strong interpersonal and communication skills (both written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community 

·         Ability to provide accurate and consistent service levels under the pressure of constant deadlines 

·         Skilled in organizing resources and establishing priorities 

·         Ability to work with a high degree of self-direction and flexibility, especially with respect to taking initiative, prioritizing tasks, and resolving problems 

·         Knowledge of laws and regulations as applicable to the employment, recruitment and placement of new hires across the US.

·         Technical recruiting expertise is a plus.

 

WHAT YOU GET FROM US:

·         Flexible hours – you choose the days and hours you work!

·         Access to job postings on Zip and LinkedIn; other sources may be available

·         Access to ATS

·         Direct access to the client and, more importantly, the hiring manager

·         Independent management of the client and the recruiting process

·         Team of recruiters to brainstorm with and share ideas/sources/candidates

 

If this sounds like you, I want to hear from you. Please send your resume to Vivi@PeopleConnectStaffing.com

 

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