Please apply directly on this site: www.KuldaGroup.com/careers
Who are we?
The Kulda Group builds abundant lives . . . through real estate. The Kulda Group has a big vision. Already San Mateo County's #1 real estate team by units and REAL Trends Top 100 Producers in California, we are on the move, growing 50% YOY. Our culture is big thinking, learning-based, technology-enhanced and very productive rewarding self-starters. Abiding by our core values of constantly improving systems the Kulda Group will help an amazing number of people around the San Francisco Bay Area and the world with their real estate needs always contributing to community. Our teams of highly focused professionals consistently deliver our value to each community we serve, skillfully negotiating and carefully servicing every aspect of each transaction to produce the best possible experience (best price, least time and least hassle) for our clients.
Who are we looking for?
The Buyers' Concierges will have a real estate license in order to meet MLS criteria for the duties in this role. Additionally, they may be eager to earn the right to use their licenses as Buyer Agents. They are forward-looking individuals who develop and maintain positive professional relationships. They have a track record of success, and a palpable desire to succeed in this role, as well as their next.
The Buyers' Concierge will be an individual who is outgoing, draws energy from working with people, aims for possibilities. He/she has a compelling desire to support the buyer agents in achieving team success, while being committed to growing his/her own skills and to developing into a leader within the team.
This is a full time + role with evening and a lot of weekend work.
What will Buyers' Concierge do?
The Buyers' Concierge position is designed to provide pain-point specific leverage to the Buyer's Agents in the areas of client showing preparation, execution, follow-up, team reporting, team communications, compliance documentation and contract documentation. Specific activities include:
- Monitor buyer agents' email for client communications (email)
- Assist with client communication; lead generation, nurture and follow up
- Set up listing alerts as needed
- Identify homes that meet the criteria as specified by the buyer agent after the buyer agent has completed a needs analysis
- Schedule and complete property showings
- Process compliance documentation (e.g. PEAD forms) and conduct compliance activities (e.g. Covid19 sanitation protocol, etc.)
- Document intelligence from client communications and showings including changes to buyer's motivations, timelines and other qualifications (Trello/Boomtown)
- Schedule and attend inspections, appraisals and other property entry events
- Audit buyer consultations and process buyer broker agreements
- Research areas and investment opportunities for buyer clients
- Draft purchase contract documents for buyer agents including AVIDs, Requests For Repairs, etc.
- Process disclosures and other document signings through DocuSign
- Be Buyer Agent's accountability partner; to daily fill in his/her tracking sheets
Measures of Success:
Increase Buyer Agent's total number of active buyer clients served at a time, conversion rates, team engagement and work/life balance as measured by:
· Due to leverage provided by Buyers' Concierge the buyer agent increases his/her:
o Contacts
o Appts Held
o Agreements Signed
o Contracts Written
o Buyers Closed > 4/mo. or 48/yr.
· Increased Conversion rates for Held: Signed to > 75% and Signed:Closed to >75%
· Increased participation/engagement in team meetings/trainings
· Decreased total # of work hours for Buyer's Agents
· Increased confidence from ISAs that leads will be handled/not dropped (qualitative measure)
· Positive response from Clients (Client feedback & Reviews)
Essential duties and responsibilities
- Assisting buyer agents in client communications
- Working with buyer clients to refine their needs and wants based on seeing homes
- Finding homes that meet buyer clients' criteria
- Buyer clients showings
- Assisting buyer agents in contract documentation
- Encourage buyer agent engagement with team meetings/trainings & filling in tracking sheets
Communications/Interactions
- Buyer Agents – daily
- Buyers– daily
- Transaction Coordinators- weekly
Management Responsibilities
- None, though a talented performer in this role may move into a buyer agent position
Knowledge/Skills
- People oriented and positive
- Ability to spend a large amount of time driving in their car
- Ability to analyze clients' needs and wants and match them to homes
- Learning based
- Big mindset with proven ability to succeed
- Energized by managing many clients and tasks
- High school graduate
- Real estate license
- Success driven
- Flexible
Where you will work:
Kulda Real Estate Group Hub Office in Half Moon Bay, CA
To apply or for more information go to www.KuldaGroup.com/careers
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