[KIT-list] Lifecycle Marketing Manager (SF Bay Area, CA)

Thursday, January 12, 2023

If you are interested in this role, please direct your responses to: careers@xcelagency.com

You are welcome to share this with a friend or colleague!


===The Organization===

Changing the world through digital experiences is what the client's organization is all about. They give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. They're passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

===The Opportunity===

The client's Lifecycle Marketing team is passionate about delivering impactful and effective email marketing programs to their customers. Their goal is to drive long-term growth for the organization through innovative, impactful, and scalable programs. They are looking for a motivated and creative marketing manager to join them in translating business goals into engaging customer experiences through email.

In this highly visible and cross-functional role, you'll plan, build, and execute scalable, predictable, and repeatable lifecycle programs that drive active use and improve the customer experience for flagship SaaS applications.

===What You'll Do===

-- Drive adoption and active use for their SaaS product while improving relevancy through experimentation and personalization
-- Turn business goals and priorities into quarterly communications plans, gaining consensus across the organization
-- Build collaborative relationships with key business partners across the organization, ranging from marketing peers to senior leadership
-- Harness technology for programmatic personalization at scale, utilizing APIs, machine-learning models, and behavioral data to improve customer relevancy and revenue impact
-- Build weekly, monthly and quarterly reports that quantify the impact, identify trends and encapsulate key initiatives

===What You Need to Succeed===

-- Experience in email or performance marketing with an emphasis on personalization and experimentation, with the ability to learn new technologies, products, or systems quickly
-- Robust analytical skills - quickly digesting large amounts of data, identifying trends, and pursuing the right questions to take action
-- Ability to thrive in a fast-paced environment while prioritizing tasks and meeting timelines with minimal oversight
-- Strong written and verbal communication and problem-solving skills with an outstanding eye for detail
-- Ability to navigate a matrixed organization and represent our team with integrity and self-sufficiency
-- 2+ years experience, BA/BS degree

At the client organization, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, this client is the place for you.
The client organization is an equal-opportunity employer. They welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Please submit your resume along with your rate to careers@xcelagency.com.


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[KIT-list] Marketing Documentation Support (SF Bay Area, CA)

If you are interested in this role, please direct your responses to: careers@xcelagency.com

You are welcome to share this with a friend or colleague!


===The Opportunity===

The client's Lifecycle Marketing team is passionate about delivering impactful and effective marketing programs to their customers and prospects.

Their goal is to drive long-term growth for the organization through personalized marketing campaigns and world-class marketing platform solutions. They are looking for an outstanding candidate with a passion for planning, creating & managing technical documentation to drive training, worldwide processes, and managing cross-functional priorities across multiple strategic roadmaps needed to further the vision of a truly global personalization platform.

In this role, the candidate will develop and organize the key documentation required by the Lifecycle Marketing global teams. This will include technical instruction manuals for internally developed solutions, technical requirements, marketing processes, and strategic roadmaps with clear priorities and dependencies, as well as facilitating regular internal prioritization syncs with the purpose of unlocking and scaling highly personalized Marketing Content to drive experiences globally.

===What You'll Do===

-- Partner with Marketing Managers and Solution Architects to create, and maintain training materials, end-to-end processes, and wiki documentation for collecting, and prioritizing global marketing requirements across platforms
-- Gather information from subject matter experts to develop, organize, and write procedural manuals, process documentation, and technical specifications
-- Gain a deep understanding of internal and external products, translating complex information into clear, polished, and engaging content
-- Develop and maintain a detailed database of content within the team wiki space
-- Evaluate current documentation and develop methods to improve both organization and usability

===What You Need to Succeed===

-- Bachelors Degree or 2-3 years of equivalent practical experience
-- Background in Technical Writing
-- Ability to work effectively within a team in a fast-paced, growth environment
-- Strong written and verbal communication and problem-solving skills with an impeccable eye for detail
-- Strong knowledge of Microsoft Office and Atlassian (Wiki)
-- Ability to organize and prioritize multiple types of information for different internal audiences
-- A Plus: Knowledge of email marketing best practices, ExactTarget Marketing Cloud, Adobe Campaign, or related email software and related technologies (ie. HTML, CSS)

At the client organization, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, this client is the place for you.

The client organization is an equal-opportunity employer. They welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Please submit your resume along with your rate to careers@xcelagency.com.


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[KIT-list] Encore Fellowship: Director of Operations (Los Angeles, CA)

Saturday, November 05, 2022

If you are interested in this role, please direct your responses to:
Contact Greg Burnett, Director, Encore Fellowships at gburnettl@cogenerate.org.

Feel free to share this role:

You are a seasoned professional with a minimum of 20+ years of experience, who is retired or
in transition. You want to continue to work and want to do something with meaning. You are
ready for a second act for the greater good.

Encore Fellowships are structured programs that place highly-skilled, experienced professionals
into social-purpose organizations, where they help nonprofits build capacity, and ultimately,
have a greater impact on their communities. Fellows commit to 1,000 hours of work over 6 to
12 months. They are paid a stipend of $25,000 and are integrated into the nonprofit's
leadership team.


Since 2011, a Los Angeles-based 501(c)(3) non-profit organization, has been
working in partnership with the Salvation Army's Bell Shelter, one of the largest on the West
Coast, to transform an adjacent 1.5-acre parcel of land just south of Downtown L.A. into a
thriving farm. The organization develops garden-based wellness programs for residents of the
Salvation Army's Bell Shelter using healthy food and gardening as a catalyst for healing.

Encore Fellow Director of Operations: Primary Role and Responsibilities

Encore Fellow needed to oversee all aspects of their operations. Building on the
work of their last Encore Fellow, the new Fellow will implement the new systems and processes
already identified while expanding and refining them. These include

 Staff and program oversight and measurement.
 Site and safety management
 Partner and landlord relations
 Development and growth of the social enterprise business
Encore Fellow: Key Skills Requirements
Key skills requirements include:
 Successful track record (25 years+) in Operations and Management
 Excellent communication skills
 A creative mindset and ability to generate new idea

 Accustomed to prioritizing, executing, and achieving results in lean environments;
always ready to engage and lend a hand where needed
 Thrives in a collaborative environment
 A belief in the mission

This role will be hybrid with remote and some days on the farm. No farm labor is required, but
is welcomed and encouraged to learn about the site and farm operations.

If you are interested in this role or know someone who fits these requirements, please contact
Greg Burnett at gburnett@cogenerate.org. For more information about the Cogenerate Encore
Fellows program visit https://cogenerate.org/encore-fellowships/


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