Please direct your responses (see application note at the bottom regarding cover letter and pdf of resume) to: careers@vigilent.com
We seek an expert at identifying and resolving challenging technical issues as well as providing complex product usage guidance. Troubleshooting skills that span software applications, LANs, databases, systems integration and hardware are critical.
Vigilent is the leader in dynamic cooling management systems and applies Intelligent Analytics® technology to address real-time energy demands of data centers, colocation providers, telecommunications facilities and large buildings. We take an innovative approach to energy efficiency by using predictive algorithms to optimize mission-critical cooling systems, saving our customers money and creating a more sustainable planet.
RESPONSIBILITIES
Assist customers and Tier 1 support specialists with analysis of complex data sets and issues.
Create, track and document support cases and generate problem reports. Work with internal teams to drive resolution of issues through to delivery to customer.
Perform diagnostics, install and upgrade software using remote access tools.
Analyze log files to identify underlying problems. Make and/or implement recommendations for resolution.
Analyze large data sets relating to system control decisions to provide advice and optimization recommendations to customers.
Determine best practices for support and field organizations through system knowledge.
Recommend process improvements to deliver better customer solutions, faster.
REQUIRED SKILLS & EXPERIENCE
2+ year experience providing direct customer support in a technical environment.
Experience with Linux command line and scripting. Record of automating routine tasks or processes.
Ability to identify the root cause of an issue and write concise, accurate, descriptive and explicit bug reports.
Excellent verbal and written communication skills, with the ability to clearly explain complex engineering technologies.
Some minimal travel may be required, but job is based in Oakland, CA.
Must be able to pass a background security check, including a drug screening.
DESIRED SKILLS & EXPERIENCE
Familiarity with SQL databases and VMware.
Experience in data centers or other mission critical facilities.
Experience in building automation systems, HVAC design and construction, or energy efficiency consulting.
Experience developing tools and scripts used to automate customer service processes.
HIRING DETAILS
Job Location: 1111 Broadway, Oakland, CA 94607
Start Date: Immediate
Hire Type: Full-Time, Permanent, Direct Hire
Reports to: Customer Service Manager
Salary: Competitive
Benefits: Full Benefits Package including health, dental, vision, stock options, and more.
TO APPLY
Please send a cover letter within the email body and attach your resume (PDF or Word Format) to careers@vigilent.com
-=-=-=-=-=-=-=-=-=-=-=-
Groups.io Links: You receive all messages sent to this group.
View/Reply Online (#44): https://groups.io/g/KIT-List/message/44
Mute This Topic: https://groups.io/mt/80515906/5526895
-=-=-
NOTE: You are receiving this message because you had subscribed to the KIT List through Yahoo Groups. With the end of Yahoo Groups permanently on 12/15/20, we have migrated the current members of the KIT List community to the new email delivery platform on Groups.io.
If your previous email setting for Yahoo Groups was set to "No Email" you will be getting all emails on this new platform. However, you can change your email preferences to "No Email" at: https://groups.io/g/KIT-List/editsub, then you can just view the jobs directly on the site on Groups.io. at: https://groups.io/g/KIT-List/topics
To unsubscribe, just send an email to KIT-List+unsubscribe@groups.io
-=-=-
Group Owner: KIT-List+owner@groups.io
Unsubscribe: https://groups.io/g/KIT-List/unsub [coolgallerys001.software@blogger.com]
-=-=-=-=-=-=-=-=-=-=-=-
Archives
- ► 2021 (412)
[KIT-list] Customer Service Engineer (SF Bay Area - Remote now, CA)
Posted by V.Senthil kumar 0 comments
Re: [KIT-list] Vice President of Product Marketing (Sunnyvale, CA)
I send "unsubscribe" e-mail multiple times but I'm still receiving these e-mail. I think your e-mail goes to my old e-mail address and unsubscribe doesn't work.
Please unsubscribe alexbr@yahoo.com from KIT-List.
Thank you.
From: KIT-List@groups.io <KIT-List@groups.io> On Behalf Of Sue Connelly
Sent: Thursday, February 4, 2021 3:57 PM
To: KIT List Groups. io <KIT-List@groups.io>
Subject: [KIT-list] Vice President of Product Marketing (Sunnyvale, CA)
To apply for the job, please use the link below. To unsubscribe, please see the email footer for instructions. Thanks!
https://www.illumio.com/career-openings?gh_jid=5037999002&gh_src=6476eb962
What We Are About:
llumio is looking for a seasoned, strategic-minded marketing executive. In this role you will shape the positioning, messaging, and pricing strategy for our entire portfolio.
This position is ideal for an experienced and hands-on marketing leader who has a strong track record in product and solutions marketing and is ready to take the next step in their career at a high-growth enterprise software company.
What You Will Accomplish:
- Lead overall product and solutions messaging and positioning, product launch management, pricing, GTM strategy and customer insights.
- Develop product and customer value messaging to establish our leadership among our target markets, influencers, investors and media
- Evangelize Illumio as the leader in the Microsegmentation market
- Engage industry analysts to position Illumio well in research, analyst recommendations, category and product positioning reports
- Develop appropriate sales and partner training, launch and messaging materials to deliver the right message, with a focus on maximizing conversion and value
- Support PR and awareness activities with content, materials and speaking as needed
What You Will Bring:
- 15+ years of enterprise product marketing experience spanning software and SaaS models
- Excellent communication skills with an ability to articulate a product vision and messages, especially translating complex concepts into clear, compelling language
- Proven success developing and managing product go-to-market plans
- Strong business acumen, analytical and strategic thinking skills, with ability to draw conclusions based on data
- Detail and results oriented; skilled at both planning and hands-on execution
- Ability to excel in a team-oriented, collaborative, and fast-paced environment
Who We Are
Illumio enables organizations to realize a future without high-profile breaches by preventing the lateral movement of attackers across any organization. Founded on the principle of least privilege in 2013, Illumio provides visibility and segmentation for endpoints, data centers or clouds. The world's leading organizations, including Morgan Stanley, BNP Paribas, Salesforce, and Oracle NetSuite, trust Illumio to reduce cyber risk. For more information, visit https://www.illumio.com/what-we-do and engage us on LinkedIn and Twitter.
Posted by V.Senthil kumar 0 comments
[KIT-list] Vice President of Product Marketing (Sunnyvale, CA)
To apply for the job, please use the link below. To unsubscribe, please see the email footer for instructions. Thanks!
https://www.illumio.com/career-openings?gh_jid=5037999002&gh_src=6476eb962
What We Are About:
llumio is looking for a seasoned, strategic-minded marketing executive. In this role you will shape the positioning, messaging, and pricing strategy for our entire portfolio.
This position is ideal for an experienced and hands-on marketing leader who has a strong track record in product and solutions marketing and is ready to take the next step in their career at a high-growth enterprise software company.
What You Will Accomplish:
- Lead overall product and solutions messaging and positioning, product launch management, pricing, GTM strategy and customer insights.
- Develop product and customer value messaging to establish our leadership among our target markets, influencers, investors and media
- Evangelize Illumio as the leader in the Microsegmentation market
- Engage industry analysts to position Illumio well in research, analyst recommendations, category and product positioning reports
- Develop appropriate sales and partner training, launch and messaging materials to deliver the right message, with a focus on maximizing conversion and value
- Support PR and awareness activities with content, materials and speaking as needed
What You Will Bring:
- 15+ years of enterprise product marketing experience spanning software and SaaS models
- Excellent communication skills with an ability to articulate a product vision and messages, especially translating complex concepts into clear, compelling language
- Proven success developing and managing product go-to-market plans
- Strong business acumen, analytical and strategic thinking skills, with ability to draw conclusions based on data
- Detail and results oriented; skilled at both planning and hands-on execution
- Ability to excel in a team-oriented, collaborative, and fast-paced environment
Who We Are
Illumio enables organizations to realize a future without high-profile breaches by preventing the lateral movement of attackers across any organization. Founded on the principle of least privilege in 2013, Illumio provides visibility and segmentation for endpoints, data centers or clouds. The world's leading organizations, including Morgan Stanley, BNP Paribas, Salesforce, and Oracle NetSuite, trust Illumio to reduce cyber risk. For more information, visit https://www.illumio.com/what-we-do and engage us on LinkedIn and Twitter.
Posted by V.Senthil kumar 0 comments
